Withings will ship to the following countries: United States, Canada, Australia, UK, Ireland, Netherlands, Sweden, Germany, France, Spain, Portugal, Belgium, Norway, Denmark, Switzerland and Italy. 

Orders placed within the United States will be shipped via USPS priority shipping and include door to door tracking. All US orders are insured up to $50. Expected delivery time is 2-4 days.

International shipments are subject to customs and duty fees (taxes) upon arrival to your country. To get an estimate on those charges, please contact your local customs office. All international orders include door to door tracking and are insured up to $100. International packages should arrive within 14 days from shipment date. 

Withings items will ship independently of other products in your cart. 


All return requests must be accompanied by a valid order confirmation number from Runkeeper. Returned product must be unworn and in like-new, resalable condition. It should be in the original, undamaged product packaging. For all return inquiries, please email storecustomerservice@runkeeper.com.

The customer is responsible for the costs associated with returning product to Runkeeper.

If you received a damaged or defective product, please reach out and we will do our best to make things right.